We hear the word engagement used in the business context all too often of late. A buzz word no doubt, but this word is the real deal. Engagement is what makes everything else fall into place, or it doesn't. It's the point where the rubber meets the road, determining...

While an Organizational Chart can be helpful, it often leaves too many open questions and lacks useful information. More effective is the concept of an Accountability Chart, especially crucial for business growth over the next 6 to 12 months. In a rapidly changing...